Delivery & Returns
Because this is food, this needs to be thought through properly.
Made to Be Given.
Everything you need to know about UK delivery, from dispatchand transit times to shipping costs and order tracking.
UK Delivery Options
Select from our available UK delivery services at checkout to suit your order.
Dispatch Time
Orders are prepared and dispatched within the stated processing timeframe.
Transit Time
Estimated delivery time after dispatch depends on the delivery service selected.
Shipping Fees
Delivery charges are shown at checkout based on the selected delivery service.
Free Delivery
Free UK delivery may be available when your order meets the applicable minimum spend.
Order Tracking
Tracking information will be provided once your order has been dispatched.
Delivery Delays
Courier delays, weather and other circumstances may occasionally affect delivery times.
Delivery Support
Contact our team if you need assistance with your order, tracking or delivery.
NOTE: Delivery options, charges and estimated arrival times are confirmed at checkout.
Damaged orders
If your order arrives damaged, please contact us promptly so we can help.
Order Number
Provide your order number for reference.
Photographs
Upload clear photographs showing the damage.
Description of Damage
Provide a clear description of the damage.
Returns
Because food and other perishable products may have different return and refund rights than ordinary goods, our final Returns Policy will be reviewed for legal compliance before launch. We will ensure the policy is clear, fair, and easy for customers to understand, while accurately explaining when returns, refunds, or replacements may be available.